Your Workspace

Brain

The Brain is your company's knowledge, stored not as a pile of documents but as a temporal knowledge graph: a connected web of facts, each tagged with when it was true and where it came from. When Jarvis answers, it searches the Brain and gets back cited, time-aware context, so its output is specific to your brand voice, product, and reality, not generic AI guesswork.

This is the core of what makes Agently different: a brain that compounds. Every upload, every connected app, every piece of work adds to it, and the whole workspace gets smarter over time.

Why the Brain Matters

Without the Brain, your agent is smart but generic. It can write a cold email, but not one that names your actual product features. It can draft a blog post, but not in your voice.

The Brain fixes this. Store your company knowledge here, and Jarvis searches it automatically before responding. Two properties make it more than a search box:

  • Answers are cited. Facts come back with a link to their source (the document, message, or record they came from) so you can trust and verify what Jarvis tells you.
  • Answers respect time. Because every fact carries a validity window, Jarvis reasons about what's true now versus what changed. A stale doc doesn't quietly override current reality the way plain keyword search would.

The more you feed the Brain, the better your agent performs.

What Can I Add?

The Brain holds four kinds of knowledge items:

Documents

Upload files that hold important information, product docs, playbooks, reports, case studies (PDF, DOCX, TXT, MD). Agently extracts the text and folds it into the graph. Upload one file or many at once.

Snippets

Short text you write directly in Agently, brand voice guidelines, product descriptions, FAQs, key facts and pricing, team bios. Ideal for structured knowledge that doesn't live in a document.

Web pages

Paste a URL and Agently reads the page, your site, blog posts, competitor pages, industry references.

Images

Upload visual references, brand assets, product screenshots, diagrams, mockups. Agently captions them so their content is searchable.

Three Ways Knowledge Gets In

  1. You add it. Upload documents and images, write snippets, or save web pages from the Brain page (Add Knowledge).
  2. Your apps sync it. Connect an integration and Agently pulls content in automatically, keeping the Brain fresh as your external tools change.
  3. Jarvis saves it. As it works, Jarvis can add new findings and pages back to the Brain, so useful context isn't lost.

Every item is processed in the background (you'll see it move from processing to ready) and large items are broken into pieces so retrieval stays precise.

How Jarvis Uses the Brain

When you chat, this happens automatically:

  1. You send a message.
  2. Jarvis searches the Brain and gets back the most relevant facts, ranked, cited, and time-aware.
  3. It reasons over that context alongside its own capabilities.
  4. It answers, showing the sources behind any fact it used.

You don't have to tell Jarvis to check the Brain, it does. To point it at something specific, use @-mentions in the composer to reference an exact knowledge item, page, or task.

See it as a graph

The Brain isn't a black box. A graph view lets you explore your knowledge visually (the entities in your company and how they connect) so you can see what Jarvis is working from.

Syncing from External Tools

Connect external sources and Agently pulls their content into the Brain automatically:

  • Notion, sync pages from your Notion workspace
  • Google Drive, bring in documents from Drive
  • Confluence, sync wiki and documentation
  • CRM, support, and messaging tools, sync records, conversations, and messages so your agent knows what's happening across the business

Any connected integration that holds content can feed the Brain, and syncs keep it current as the source changes. See Integrations for the full list and how connecting works.

What to Add First

If you're just getting started, prioritize these five:

  1. Company overview, what you do, who you serve, your value proposition
  2. Product / service information, features, benefits, pricing, how it works
  3. Brand guidelines, voice, tone, key messaging, things to avoid
  4. Customer FAQs, common questions and the answers you want given
  5. Team info, who does what, contacts, org structure

This foundation alone dramatically improves the quality of your agent's output.

Tips for a High-Performing Brain

  1. Quality over quantity, 10 focused, well-written items beat 100 vague ones.
  2. Be specific, "Our Team plan is $199/mo with unlimited seats and priority support" beats "we have a team plan."
  3. Include the why, don't just state facts; add reasoning. "We don't discount because our pricing is already competitive" helps Jarvis handle objections.
  4. Keep it current, new feature or new pricing? Update the Brain. Your agent is only as current as what you give it.
  5. Anticipate the questions, if customers often ask about your refund policy, make sure it's in the Brain.
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