Table of Content

Features

Inbox & Notifications

Agently's Inbox keeps you on top of everything happening in your workspace. Get notified about important events, review agent actions, and approve or reject decisions — all in one place.

What Is the Agently Inbox?

The Inbox is your notification center. It collects events from across your workspace and presents them in a single, chronological stream. No more wondering what you missed.

What Notifications Will I See?

Notifications are generated when important things happen in your workspace:

  • Agent activity — When an agent completes a task or needs your input

  • Workspace events — New members joining, invitation updates

  • Task updates — Task assignments, status changes, comments

  • Message mentions — When someone mentions you in a channel

  • Decisions pending — When an agent action needs your approval

Are Notifications Real-Time?

Yes. Notifications arrive in real-time — no need to refresh. When something happens, you'll see it immediately in your Inbox and as a badge count in the sidebar.

What Are Decisions?

Decisions are a special type of notification where an agent is asking for your approval before taking an action. This keeps you in control of important or irreversible actions.

When a decision arrives:

  1. Review what the agent is proposing

  2. Click Approve to let the agent proceed

  3. Or click Reject to stop the action

This gives you a human-in-the-loop safeguard for your AI workforce. You stay in control while still letting agents handle the heavy lifting.

How Do I Manage Notifications?

Mark as Read

Click on a notification to mark it as read, or use Mark All as Read to clear the deck.

Delete

Remove individual notifications you no longer need.

Unread Count

The sidebar badge shows your unread notification count so you always know when something needs attention.

Tips for Using the Inbox Effectively

  1. Check your Inbox daily — A quick scan keeps you informed about workspace activity

  2. Handle decisions promptly — Pending decisions can block agent workflows

  3. Use Inbox as your morning briefing — Open the Inbox first thing to see what happened overnight (your agents may have been working while you slept)

Related Pages

Chatting with Agents

Messaging