Subprocessors
Last updated: 2 October 2026
These are the service providers Agently uses to run the Service and that may process personal data on our behalf, including personal data in our customers' workspaces. Each one is bound by a contract that limits its use of the data to providing its service to us and requires appropriate security.
The Service is hosted in the United States. For personal data from the European Economic Area, the United Kingdom and Switzerland, transfers rely on the European Commission's Standard Contractual Clauses ("SCCs") with the UK and Swiss adjustments, and, where a provider is certified, the EU-US Data Privacy Framework and its UK and Swiss extensions ("DPF"). See our Privacy Notice and Data Processing Addendum.
Infrastructure
| Provider | What it does for us | Data involved | Location | Transfer safeguard |
|---|---|---|---|---|
| Supabase, Inc. | Database, sign-in and file storage | Account details and all workspace content | United States (US East) | SCCs |
| Railway Corporation | Hosting for the Agently app, its servers and this website | All data handled by the Service while it is processed; operational logs | United States (US East) | SCCs |
| Cloudflare, Inc. | Network security, DNS and delivery for agently.dev and the app | IP addresses and the requests passing through its network | Global network, operated from the United States | DPF, SCCs |
AI models
| Provider | What it does for us | Data involved | Location | Transfer safeguard |
|---|---|---|---|---|
| Anthropic, PBC | AI models (Claude) that run Jarvis, agents and routines; also used by our engineering tools to work on support tickets you file | Content sent to the model to complete a task, and the contents of support tickets | United States | SCCs |
| OpenAI, L.L.C. | AI models, search indexing (embeddings), short summaries and email triage, and live voice | Content sent to the model to complete a task; your voice audio during a live voice session | United States | SCCs |
Neither provider uses data sent through these business APIs to train its models by default, and Agently does not train AI models on your content.
Integrations, payments and email
| Provider | What it does for us | Data involved | Location | Transfer safeguard |
|---|---|---|---|---|
| Nango | Connecting your tools: sign-in to integrations, secure storage of integration tokens, and syncing the documents you select | Integration access tokens and the data passing between Agently and the tools you connect | United States | SCCs |
| Stripe, Inc. | Payments, subscriptions and invoices | Billing name, email address, payment details and billing history | United States | DPF, SCCs |
| Resend | Sending email from Agently | Email addresses, email content and delivery data | United States | SCCs |
| Context.dev | Reading public web pages you add to your Brain, and looking up public brand details for your company's website or email domain | Web addresses and company domains you provide | United States | SCCs |
Analytics and monitoring
| Provider | What it does for us | Data involved | Location | Transfer safeguard |
|---|---|---|---|---|
| Google LLC | Website and app analytics, and Google sign-in | Analytics: pseudonymous identifiers, pages viewed and device data. Sign-in: your Google account name and email address | United States | DPF, SCCs |
| Mixpanel, Inc. | Product analytics | Account and workspace identifiers, name and email address, product events, and usage data from the app in your browser | United States | DPF, SCCs |
Support and sales
| Provider | What it does for us | Data involved | Location | Transfer safeguard |
|---|---|---|---|---|
| GitHub, Inc. | Our private code repository, where fixes for reported bugs are reviewed | The title and technical description of a bug you report | United States | DPF, SCCs |
| Slack Technologies, LLC | Internal notifications to our team about support tickets | A ticket's reference and our team's question about it | United States | DPF, SCCs |
| Calendly LLC | Booking a call with our team from this website | The name, email address and details you enter when booking | United States | DPF, SCCs |
| AppSumo | Activating licenses bought through AppSumo (only for AppSumo customers) | License and purchase details and email address | United States | SCCs |
Tools you connect are not subprocessors
When you or your team connect a tool to Agently (for example Slack, Gmail, Outlook, Google Calendar, Notion, HubSpot or a custom MCP server), or connect an AI assistant to your workspace through our MCP server, Agently exchanges data with that tool at your direction. Those providers act under your own agreements with them and are not Agently's subprocessors. The same applies to your own Claude or ChatGPT plan when you use it in the Agently Mac app.
Changes to this list
We give at least 30 days' notice before a new subprocessor starts processing customer personal data, by updating this page. To receive that notice by email, ask support@agently.dev to add you to the notification list. Customers may object to a new subprocessor as described in our Data Processing Addendum.