Did my email actually send? Drafts and unconfirmed sends
Nothing goes out until you approve it: an email an agent writes waits as a card in its chat (Send an email or Reply by email), where you can Edit it and then choose Approve and send, or Not now. Once sent, the card folds to Sent ("Sent from your Gmail." or "Accepted for sending by Outlook.") with Show what was sent. If sending failed, it says nothing was sent. If Agently could not confirm, it says "We couldn't confirm this was sent. Check your Sent folder before sending again", with It was sent, Check again and Send again; the same shows on the item in Canvas (the rail on the left) › Needs you. Drafts an agent left unsent are in its Drafts (the panel beside an agent's chat), each with Send or Dismiss. Sending without asking happens only where you chose Always allow (see "What Jarvis does without asking").
Where to find it
- Canvas (the rail on the left) › Needs you
- Drafts (the panel beside an agent's chat)
Still stuck? See Report a problem or contact the Agently team, or email [email protected].